- Customer Profile
- Client Context
- Business Challenge
- Delivered Solution
- Business Value
- Reference Summary
Country | Croatia |
Industry | Healthy FMCG products, natural cosmetics, dietary supplements, wholesale, retail and eCommerce |
Website | |
Implemented Odoo applications / modules | Accounting, Inventory, Purchase, Sales, CRM, Products, Contacts, Warehouse, Replenishment, Manufacturing/Packaging process support, Documents/Reports, WooCommerce integration and external integration support |
Implementation scope | Odoo ERP implementation and optimization for procurement, stock management, warehouse operations, sales, accounting, CRM, product data, reporting, user setup and integrations. The scope included replenishment logic, lead times, inventory valuation, landed costs, product shelf-life/expiration tracking, purchase configuration, pricelists, customer discounts, document/report adjustments, WooCommerce integration and planning/support for EDI, Wolt, Glovo and accounting integrations. |
Implementation status | Implemented/ optimized |
Nila Media Grupa d.o.o. is a Croatian company specialized in healthy FMCG products, including natural cosmetics, healthy food and dietary supplements. The company operates across wholesale, retail and digital sales channels, with products available through retail chains, pharmacies, web shops, health food stores and its own brand ecosystem.
Due to the nature of its business, Nila Media requires precise control over procurement, stock, warehouse operations, product shelf life, packaging, sales channels, invoices, customer-specific pricing and financial reporting.
Nila Media needed a more structured ERP system to support the flow of goods across procurement, warehousing, wholesale, retail, web shop sales, delivery platforms and real-time stock records. Several important operational processes relied heavily on manual work, including purchase planning, supplier ordering, consumable material tracking, warehouse overview, customer-specific discounts, pricelists and reporting.
The project also required better support for warehouse traceability, expiration dates, delivery documents, inventory valuation, production and packaging planning, financial reporting and integrations with external systems such as WooCommerce, EDI, e-invoice/accounting processes and delivery platforms.
Neun Pro delivered an Odoo ERP implementation and optimization project focused on procurement, inventory, warehouse management, sales, accounting, CRM, product data, reporting, user setup and integrations. The implemented and configured areas included:
- Accounting setup and Croatian business process support, including e-invoice related process alignment.
- Inventory valuation, landed cost configuration and improved inventory accounting logic.
- Lead times implementation, replenishment setup and automatic procurement logic.
- Purchase configuration, purchase planning support and supplier ordering processes.
- Warehouse setup, inventory configuration and inventory tracking with product shelf-life and expiration date logic.
- Packaging-related process support and manufacturing/packaging process analysis.
- Product categories, product import and product data preparation.
- CRM configuration, sales configuration, pricelists and customer discount configuration.
- Salesperson commission-related configuration, contacts configuration and user access setup.
- Document and report adjustments, including header, footer and company setup.
- Transition to production, test cases and implementation testing.
- WooCommerce integration and integration support/planning for EDI, Wolt, Glovo and external accounting systems.
The project helped Nila Media move toward a more centralized and transparent Odoo-based operational system, connecting procurement, warehouse, sales, accounting, reporting and integration processes. By improving replenishment logic, inventory tracking, warehouse visibility, purchase configuration, pricelists, product data and reporting, Neun Pro helped reduce manual work, increase stock accuracy, improve control over shelf-life-sensitive products and create a stronger operational foundation for FMCG wholesale, retail and eCommerce growth.
For Nila Media Grupa, Neun Pro implemented and optimized Odoo processes for procurement, inventory, warehouse management, sales, accounting, CRM, product data, reporting and integrations. The project supported a more efficient FMCG operation with better stock visibility, improved traceability, automated replenishment logic, stronger reporting and better alignment between wholesale, retail, eCommerce and financial processes.
